SHIPPING POLICY

We're back! After finding more affordable shipping solutions, our store is open again. Please review the updated shipping details below.

📦 PROCESSING TIME

We aim to dispatch your order within 3-4 business days of receiving it, or 5 days if it includes a weekend. During busy sale and promotional periods, we can often have small delays, so we appreciate your patience. Shipping time frames are in addition to our processing times. We cannot guarantee that you will receive your package within the expected time frame as estimated delivery dates should be used as a guide only, as the courier can experience delays from time to time.

🚚 US SHIPPING OPTIONS

SERVICE ESTIMATED DELIVERY TIME COST
US ONLY – Standard Shipping (via USPS Ground) 5–7 business days to our NY warehouse, then ships via USPS Ground (~5 days)
 Orders under $35: $2.10
Orders over $35: Free
  • Orders are ship to our NY warehouse first. Once received, we dispatch immediately via USPS Ground or (if you are in NY you can email us for pick up)

🚚 ASIA SHIPPING OPTIONS

If you are located in Asia, specifically Hong Kong, Japan, or South Korea, we can arrange direct shipping from our regional manufacturing facility.

"e.g. shipping to South Korea is available via EMS Airmail at $8.31, with an estimated delivery time of 3–5 days." 

For shipping costs or availability to other locations, please contact us at info@blendvogue.shop

TRACKING
You should’ve received an order confirmation email when you checked out. Make sure to check your junk/spam folder if you can’t find it. If you haven’t received your order confirmation email, send us a message at info@blendvogue.shop. After the order has been dispatched, you will receive a shipping confirmation email which will include your Tracking ID and a link to track your package. Simply click the link in the email to be kept up to date with all your parcel's movements.

CANCELLATION POLICY
If you notice a mistake in your order after completing your purchase, small changes can be arranged by contacting our staff. You can reach us via email or through the chat window in the bottom-right corner. Messages sent outside business hours will automatically be forwarded as emails, and we’ll respond as soon as possible.

However, no cancellations or changes can be made once an order has been placed. Please choose carefully, as we cannot be held responsible if you change your mind. Free returns are available for U.S customers for select jewelry items to encourage confident buying, with eligible items specified on their product pages (Read more).


SPLIT DELIVERIES
We may provide split delivery for orders containing items shipped from different locations, including from our U.S. warehouse. This approach ensures that each item reaches you as efficiently as possible based on availability and origin.

RESPONSIBILITY
Once the goods have been accepted for delivery by the postal courier, we cannot be responsible for the delivery. Please ensure that the shipping address you provide is complete and accurate. BlendVogues cannot take responsibility for issues such as incorrect entry of address details, shipment delays, missing, lost, or stolen packages once they are in the hands of the courier. However, we are happy to assist in locating your package and working with the courier service if any issues arise. Please reach out to us if you need support.

CONTACT US
If you have any questions or need assistance with your shipment, please feel free to reach out to us at info@blendvogue.shop. We're here to help.